Privacy Policy

Who controls your data

CHASEBIG LIMITED is the data controller for personal data collected through this website and during direct business enquiries. When we process information inside a system owned by a client, the client may be the controller and Chasebig may act as its processor under the client's instructions.

What we collect

• Information you send to us, including your name, email address, phone number, company details and message content.
• Business and project information needed to answer an enquiry, prepare a proposal or deliver an agreed service.
• Basic technical records that our hosting and security providers may create, such as IP address, browser type, requested page and request time.
• When a client authorizes a system connected to Meta or TikTok, the account identifiers, lead details, message content, campaign references and conversion events needed to provide that authorized service.

This website does not currently use an advertising pixel or analytics cookie.

Why we use it

We use personal data to respond to enquiries, take steps toward a contract, deliver and support contracted services, secure our systems, keep necessary business records, and meet legal obligations. Depending on the context, our lawful basis is consent, steps requested before a contract, performance of a contract, legitimate interests in operating and securing the business, or compliance with law.

Meta and TikTok information

We process platform information only after the relevant business or user authorizes access. We use it to deliver the requested messaging, lead-management, reporting or advertising-integration service. We do not sell platform data. We do not use a client's platform data to advertise Chasebig to that client's customers.

Access is limited to people and service providers who need it for the authorized work. A client can revoke platform access through its Meta or TikTok settings and can also request deletion from Chasebig.

Sharing and international processing

We may share the minimum necessary data with providers that support hosting, business email, security, communications and the client-authorized platforms used to deliver a service. We may also disclose information where law requires it, or to establish, exercise or defend a legal claim.

Some providers may process data outside Nigeria. Where this happens, we take reasonable steps to use providers and safeguards consistent with the Nigeria Data Protection Act 2023.

Retention and security

We keep personal data only for as long as the purpose requires. Routine enquiries are normally retained for up to 24 months after the last interaction. Client and transaction records may be kept for the contract period and any longer period required by tax, accounting, legal or dispute-resolution obligations. We restrict access and use technical and organizational safeguards appropriate to the information.

Your rights

Under the Nigeria Data Protection Act 2023, you may have rights to information, access, correction, deletion, restriction, objection, portability, withdrawal of consent, and human review of certain automated decisions. You may also complain to the Nigeria Data Protection Commission.

To make a request, email hello@benjaminmacaulay.dev. We may ask for enough information to confirm your identity and locate the relevant records.

Changes and contact

We may update this policy when our services or legal obligations change. The date above shows the latest version.